by generativ | Friday, 8. August 2025
In this training course, you will learn all the basics you need for your daily work with Jira. You will slip into different roles in various scenarios and thus gain a comprehensive insight into all basic functions. You will also receive numerous best-practice tips and...
by generativ | Friday, 8. August 2025
Here we build on the basics that you have learned in the basic training or already have from your practical experience. Together we slip into the roles of Manager, Project Manager, Scrum Master and Product Owner . In the process tells us what options the tool offers...
by generativ | Friday, 8. August 2025
Are you a Jira administrator, core user and already familiar with Jira, but now want to learn more? Then this two-day training course is just right for you. Together we will explore the impressive possibilities of Jira configuration. You will learn how to tailor the...
by generativ | Friday, 8. August 2025
How do I properly and systematically set up a service desk? How do I design efficient processes and define sensible service level agreements (SLAs)? For which additional use cases can I use Jira Service Desk? All these and many more questions are answered together in...
by generativ | Friday, 8. August 2025
In our Jira Service Desk basic training, we provide you with the basic know-how for the Jira Service Desk, the tools for your customer service. Using practical examples, we will show you how to answer customer queries quickly and efficiently, keep track of open...
