Our Atlassian solutions at a glance

You are looking for a fully integrated, professional and scaled agile project management environment. It should be intuitive to use and should covering all flight levels. Dependencies between products, projects, stories and tasks should be reflected and responsibility and availability of teams and employees should be mapped. Your teams want to be able to access your data anytime, anywhere, and use their time as productively as possible.

We offer you a comprehensive solution for your scaled, agile project management so that you can fully concentrate on your core business. In addition to breaking down project, product data and parameters by flight level, there is the ability to work out multiple scenarios and simulate the impact of changes in advance and incorporate valuable data into your decision. Planning is implemented through project, team, and individual perspectives on the same pool of actions through true transparency and end-to-end collaboration in real time.

Regular risk management meetings are held in the different areas of the company and documented in different templates. There is no fixed link between identified risk and the following measure. In order to get a current overview for a meeting of the management, numerous tables would have to be viewed, evaluated and integrated.

Mit iRM – Integrated Risk Management know their risks and opportunities (financial, technical, reputation, etc.) and have them at a central location to coordinate appropriate measures Our configuration allows a level-by-level resolution and integrates the task, the corresponding risk and strategy and the concrete action on it.

In production, products are occasionally created that cannot be delivered to the customer immediately or only after further processing due to deviations. After the products are blocked by the quality management, they are stored.

During storage, costs are incurred and the path to the decision for the next action takes a long time and has little structure. Does the customer accept the construction deviation or should the product be reworked or even scrapped?

All questions are answered by iNC – Integrated Non-Conformance Management and clarity is provided. As a result, you achieve a reduction in warehousing costs as well as improved tracking and, as a result, shorter lead times for blocked products. We enable your company to make the process measurable and reduce your product costs.

You regularly have the problem that technical changes are not implemented consistently and on time. That delivered products are not compliant with their specifying documents and/or that changes take more time than expected until final implementation in the product?

They identify the lack of an end-to-end process, lack of responsibility and insufficient transparency in the existing system as the main causes?

Mit iCM – Integrated Change Management Benefit from a fully integrated system that enables transparent and fully traceable change request creation, decision making, tracking and documentation Responsibilities are clearly defined and traceable at all times throughout the process. The participants are informed about the current status of the change, follow the communication and actively participate in it. Jira is a state-of-the-art, robust, modular and easy-to-use platform that enables flexible and integrated implementation of your solution.

You are developing a product or service and have customer, regulatory or internal requirements. At the same time, you lack transparency of the source, interrelationships and degree of fulfillment of the requirements. In addition, updating requirements to changing conditions is often difficult?

Mit iRQM – Integrated Requirement Management we create a dynamic database as part of your Atlassian solution. This has the advantage that both documentation, updating and implementation take place in one platform. This way, you map standardized regulatory requirements so that you can attract them to all products and services as needed. You plan and track the implementation of requirements within the solution via test plans and test reports, whose actions can be planned in your project management.

Your company receives numerous service requests by phone and e-mail and is aware that the quality and speed of the answers determine customer satisfaction. At the moment they handle the requests with a sophisticated system in your mailbox and the great cooperation of your team – sometimes even with a post-it note. How long it usually takes until your customer has his feedback, they do not know exactly?

Without appropriate transparency and clarity, meeting customer requirements is difficult and labor-intensive. Ignorance of the utilization of the service teams can, in case of doubt, cause high costs with low benefits.

With iSM – Integrated Service Management
you can make your service process transparent, measurable, you will comply with ISO9001 and you will increase your customer satisfaction. iSD is scalable, quickly deployable and applicable to organizations of any size. Their key figures are available at the touch of a button, as is a breakdown of customer-specific inquiries. This enables them to empower their sales force and use their resources much more effectively.

By constantly improving the quality of your services and products, you ensure a future-oriented and sustainable company development. In addition to good sales advice and a successful presentation, appropriate after-sales support is also crucial for long-term customer loyalty.