by generativ | Friday, 8. August 2025
How do I properly and systematically set up a service desk? How do I design efficient processes and define sensible service level agreements (SLAs)? For which additional use cases can I use Jira Service Desk? All these and many more questions are answered together in...
by generativ | Friday, 8. August 2025
In our Jira Service Desk basic training, we provide you with the basic know-how for the Jira Service Desk, the tools for your customer service. Using practical examples, we will show you how to answer customer queries quickly and efficiently, keep track of open...
