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Atlassian Platinum Solution Partner

Better products, brought to market faster.

Less friction, fewer recalls, clear accountability. We integrate your development and quality processes onto a single platform—end-to-end and traceable.
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Digital Processes in Product Development

Does this sound familiar to you?

Media Discontinuities Everywhere

Requirements in Word, tests in Excel, changes in Mail—nothing is connected.

Hardware Meets Software

Mechanical, electronic, and software teams work using their own tools and on their own schedules—coordination takes place during meetings.

Changes with no clear pattern

Review, approval, and implementation are scattered across different stages—every change takes weeks.

Complaints in the Dark

Customer complaints end up in mailboxes instead of being processed—with no reference to the product or the cause.

Unclear Product Liability

Who is responsible for which module, which requirement, and which proof? The answer isn’t listed anywhere.

The burden of proof is increasing

Product liability, CRA, and customer audits require complete documentation—which is currently done manually.
Standalone tools won’t solve this. An end-to-end process—from the initial request to the complaint—will.

Faster to Market

Less friction, shorter turnaround times.

Fewer recalls and complaints

Detect errors earlier, resolve causes faster.

Verifiable accountability

Complete documentation for liability, CRA, and audits.

Our Solutions for Industrial Companies

In three steps: understand, develop, operate.

Assess

Industry Checkup

Vision, Roadmap, and Quick Wins—at a fixed price in two to four weeks.

Assess

CRA & CSR Readiness Check

Gap Analysis Regarding Reporting Requirements Starting in 2026/27 – With a Prioritized List of Actions.

Develop

Integrated Requirements

Requirements linked to implementation, testing, and verification—traceability at the click of a button.

Develop

Product Development Setup

Mechanics, electronics, and software on a single working plane—with clear interdependencies.

Develop

Engineering Change Workflow

From change request to approval—assessed, documented, and without detours.

Develop

Testing & Quality Management

Tests, errors, and approvals are neatly linked—you can see right away what has been checked.

Develop

Product Complaint Handling

Customer complaints are handled in a structured manner—with reference to the product, the cause, and the corrective action.

Develop

Product Responsibility Matrix

Who is responsible for which requirement, which module, and which proof—at a glance.

Develop

Supplier & Partner Portal

Controlled access for development partners—integrated with SAP and PLM instead of back-and-forth emails.

Run

generativ:care

Operations, support, and regulatory updates included in your subscription—keep your processes up to date and take the pressure off your teams.

Track Record

Experience in Industry and Mechanical Engineering

Engineers, developers, and Atlassian architects—we have first-hand experience with development, manufacturing, and product management.
Integrated processes for development and production with a focus on QA
Integrated Development Processes
Integrated Development Processes
Integrated Project and Portfolio Management
Change Management (ASPICE), Processes for Hardware and Software Development
Integration of Hardware and Software Development

Global market leader (details available upon request)

Engineering Change Management, Product Complaint Handling, Scaled Agile Implementation, etc.

Quality & Trust

Certified, specialized, and deeply rooted in the industry

ISO 9001-certified, Atlassian Platinum Solution Partner, Swiss Label – Quality from Switzerland.
Your Contact Person

Industry Contact

Mike Carstensen

Mike Carstensen

Managing Partner

Talk to us
Briefly described, quickly answered—we’ll get back to you with an initial assessment.

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FAQ

Why is Atlassian a good fit for industrial companies?

You develop faster and can demonstrate accountability—we translate your development logic into an end-to-end process, from requirements to complaints.

How do we bring hardware and software development together?

One framework for all: Stage-Gate methodology and agile software on a single working plane with clear dependencies—we understand both approaches and integrate them into a single model.

Will Atlassian replace our PLM or ERP system?

No—PLM and ERP remain the leaders. We start where Excel and email are currently doing the work and bridge the gaps in the processes in between.

How does this help us with complaints and product recalls?

Fewer recalls through earlier detection: 8D, non-conformance, and CAPA logic as a workflow, linked to the product, cause, and corrective action—a model we have implemented multiple times in manufacturing.

What does the Product Responsibility Matrix do?

Responsibilities are immediately clear—modules, requirements, and evidence are assigned to specific individuals rather than being listed in abstract responsibility matrices.

How does Atlassian support compliance with the CRA and the new Machinery Regulation?

The supporting documentation is created during operations, not right before the deadline—reporting chains, SBOM links, and documented approvals. The technical evaluation remains your responsibility.

How do development partners and suppliers collaborate?

Streamlined and without back-and-forth emails: a portal with roles, permissions, and clear interfaces—external collaborators work within your process, not alongside it.

How quickly do we become productive?

In weeks instead of months: configured modules instead of a tool project, prioritized by process impact—and continuously maintained with generativ:care.

Why generative?

Because our mechanical and industrial engineers have an inside look at development and manufacturing—and configure the Atlassian platform to follow your process, not the other way around.