Atlassian Jira Software – Level 2 – Ascent

Atlassian Jira Software – Level 2 – Ascent

Here we build on the basics that you have learned in basic training or already bring from your practical experience. Together we slip into the roles Manager, Project Manager, SCRUM-Master and Product Owner. This tells us what options the tool offers for each role. A...
Atlassian Confluence – Level 2 – Deep Dive

Atlassian Confluence – Level 2 – Deep Dive

In this advanced user training you will learn how to manage a complete Confluence instance with multiple spaces. We place a special focus on access rights and user management, which allows you to provide sensitive data in a targeted manner. You will also receive our...
Atlassian Jira Service Desk – Level 2 – Backend

Atlassian Jira Service Desk – Level 2 – Backend

How do I properly and systematically set up a service desk? How do I design efficient processes and define meaningful Service Level Agreements (SLAs)? For which additional use cases can I use Jira Service Desk? All these and many more questions are answered together...